Support
Support
Get help with WA Gateway setup, delivery, webhooks, 3CX workflows, and responsible messaging controls.
What to Include
- Account email
- Instance name
- Message ID if available
- Timestamp
- Error shown
- Screenshot if helpful
- Webhook delivery log if related
- 3CX event log if related
Common Support Topics
- API key issue
- Webhook delivery issue
- 3CX connection issue
- Message delivery issue
- Opt-out or suppression issue
- Billing question
Beta Support Note
During private beta, support is handled manually and response times may vary.